Part III — AI Case Study
Case Study: Responsible Artificial Intelligence in Digital Communication:
Legal and Ethical Lessons From the 2024 New Hampshire AI Robocall Incident
21 min read
Eric Bryden
Southern New Hampshire University
COM 530: Law and Ethics
Professor Doug Waters
August 2026
Artificial intelligence (AI) is transforming the way organizations communicate with the world. From marketing campaigns and educational resources to customer service and social media management, AI has become an important tool for creating digital content more efficiently than ever before. As the founder of Draconic Realms Creations, I see AI as an opportunity to help creators, students, gamers, and businesses communicate more effectively while expanding access to educational and creative resources. However, I also recognize that every technological advancement carries new responsibilities. AI should never replace honesty, accountability, or professional judgment. Instead, it should strengthen the quality, accuracy, and integrity of digital communication (Moore et al., 2022).
